The Field Service Engineer II repairs, maintains, tests, and calibrates moderately complex diagnostic imaging equipment/systems to ensure its safe and proper operation.
Maximizes patient safety by supporting the proper use, application and operational performance of patient care equipment.
WHAT IS EXPECTED (ESSENTIAL FUNCTIONS)
Performs scheduled preventive maintenance (PM) according to hospital policies, procedures and industry-recognized standards, using specialized test equipment, tools, and simulation devices Maintains, services, troubleshoots and calibrates a variety of moderately complex diagnostic imaging systems by using manufacturer service manuals, schematic diagrams, and vendor expertise.
Identifies the most prudent means of repair based on clinical need and cost
Documents all service events, performance tests and corrective maintenance according to department policy, using computerized maintenance management software applications and other standard office software applications
Responsible for ordering repair parts, timely return of applicable repair parts, and timely submission of applicable order-related documentation
Assists with assigned projects, related to the installation, relocation, and disposal of medical imaging equipment/systems
Communicates effectively with customer(s) using various communication tools, to establish rapport with staff and to keep clinical staff and appropriate clinical management informed as to the status of repairs
Communicates and works in conjunction with imaging equipment service providers to facilitate efficient equipment installs and repairs
Participates in and/or assists with development of departmental and hospital-based continuous quality improvement initiatives
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job.
It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job.
Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.
The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health
KNOWLEDGE, SKILLS AND ABILITIES
Able to repair, maintain, test, and calibrate basic diagnostic imaging equipment/systems to ensure safe and proper operation
Able to routinely travel to other Baylor Scott & White facilities to assist with scheduled and unscheduled service activities
Able to communicate with and interact with customers, providers and team members Able to effectively self-manage time and assigned projects
Must have the physical ability to lift and move material weighing up to 40 pounds Strong knowledge of computer systems and networking
MINIMUM REQUIREMENTS ADDENDUM
Experience Equivalencies: Master's degree and no experience Bachelor's degree and 1 year of experience High School Diploma/GED and 5 years of experience
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!