Description

Focuses on how to design, integrate, and manage complex systems over their life cycles. At its core, systems engineering utilizes systems thinking principles to organize this body of knowledge.

REPRESENTATIVE RESPONSIBILITIES

Linux Administration

• Performs Linux system build and operations support for RHEL/OEL/Cent based distributions. Experience with Puppet/Satellite or related state management tool is preferred. Support of Linux based servers and applications is a must for this position. Experience configuring LDAP, DNS, networking, storage, services and logging is expected. Experience managing Ubuntu/Debian based Linux systems in an enterprise setting is a plus.

HPC Administration

??? Assist with support requests related to our High Performance Computing (HPC) cluster. Create new accounts, add compute hours to users' accounts, assist with building new software modules. Troubleshoot end user job issues, software errors, hardware failures. Basic understanding of cluster job scheduling and resource management is strongly desired. Experience with Citrix and/or IBM LSF a plus.

Collaboration

• Individuals in this position will work closely with developers, data scientists and platform users to assess needs and develop innovative and/or custom technology solutions. Applicant must have a willingness to understand customer processes and work collaboratively to produce solutions.

Project management

• Participate in the design, development, and implementation of new and enhanced application requests. Identify the appropriate resources needed to complete small to medium-size projects. Support the communication between internal and external parties on project related issues and developments. Participate in developing and managing project plans. Determine the scope and complexity of small to midsized projects. Work with cross functional teams.

Analysis

• Analyze, design, implement, and maintain complex systems aided by senior resources that greatly improves medical research and data analytics. Support system testing. Document testing outcomes. Work to develop technical solutions. Work to design, write, and prepare complete user and technical documentation. Analyze existing documentation and provide corrections and enhancement. Utilizes Development lifecycle process, operating procedures and documentation to implement and support system solutions.

Technical support

• Provide technical support and problem resolution assistance for production and process issues. Troubleshoot and decipher error messages. Identify required resources to resolve minor to midsized issues. Utilizes appropriate Change Control methods to implement system solutions. Serve as a resource person for and as a liaison between Cincinnati Children's departments and Information Services. Support departmental efforts to improve customer satisfaction. Evaluate and monitor system performance and functionality to avoid potential issues as well as gathering information for future development needs or feasibility studies. Always maintain CCHMC's service standards of being Courteous, Attentive, Respectful and Enthusiastic team members, and Safe (CARES).

Professional Development

• Develop knowledge and professional skills through cross-training, literature and attendance at department meetings and vendor education. Develop and maintain positive relationships, both internal and external to CCHMC. Motivate people and encourage teamwork. Work well with others and fosters a positive team environment. Prepare oral and written presentations. Conduct and participate in instructional seminars. Develop expertise in several Cincinnati Children's computer-based systems.

Qualifications

EDUCATION/EXPERIENCE

Required:

• Bachelor's degree in a related field or equivalent combination of education and experience
• 0-2 years of experience in a related job discipline