The Engineer provides information on the intent, applicability, and survey of standards in response to inquiries from internal and external customers within specified turnaround times to provide excellent customer service. Provides support in the accreditation review process, as well as participates as a consultant in the development and revision of standards and survey process. Serves as faculty for surveyor and other education programs, and represents the Joint Commission as liaison to various professional organizations. The Engineer serves as a mentor/coach/leader to the Life Safety Code Specialists, and provides additional support to accredited organizations and consultants.
Healthcare Facilities Management experience with three to five years of progressive, leadership or supervisory experience, including experience in managing diverse multi-disciplinary teams of specialists. Minimum bachelor's degree (Master's Degree or equivalent preferred) with recognized certification (i.e. CHFM, CFPS, CHSP).
Demonstrated customer service skills, including interpersonal skills related to effectively interacting with internal and external customers, sometimes in sensitive situations.
Demonstrated presentation and analytical skills.
Ability to assess educational needs and develop strategies to resolve.
Demonstrated ability to function well in a fast-paced, highly stressed and visible environment.
Strong computer skills preferred, including familiarity with databases, graphics, and word processing.
Must be able to lift 35 pounds
Must be able to climb stairs and ladders.
Must be able to travel at least 25% of work time on short notice.
The mission of The Joint Commission is to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. Its vision is that all people always experience the safest, highest quality, best-value health care across all settings.