Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
The role you’ll contribute:
The Senior Systems Engineer designs, installs, configures, implements, and supports all aspects of the software environment and/or manages and provides technical guidance and oversight for all aspects of the software process, acting as a point of escalation and technical expert. Mentors team members. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
The value you’ll bring to the team:
Provides team guidance and oversight. Leads team members in complex problem analysis and issue resolution. Provides technical guidance and oversight. Mentors team members on best practices, standards, and technology. Recommends improvements to processes and technology that improve the effectiveness of the team and the infrastructure.
Performs monitoring, alerting, reporting, and trending. Monitors and assists with the proactive identification and resolution of problems. Assists with the collection of data and establishing facts in order to determine the cause of these problems.
Performs preventative maintenance while providing maximum availability. This includes patching, updates, and/or configuration changes.
Participates in the change control process, as required.
Performs advanced troubleshooting and issue resolution.
Performs capacity management and budgeting.
Performs warranty tracking and maintenance.
Ensures the required tasks associated with Business Continuity and/or Disaster Recovery are completed in a timely and thorough manner.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.