Operations Center Coordinator - Facilities Bldg & Ground
Penn State Health
Location: Hershey, Pennsylvania
Hospitality, Facility, Environmental Support
Internal Number: 29409
Penn State Health - Milton S. Hershey Medical Center
Location: US:PA:Hershey Work Type: Full Time FTE: 1.00 Shift: Evening Hours: 3:00p - 11:00p Evening Shift Differential: $2.00/hour
SUMMARY OF POSITION:
Responsible for monitoring, reporting and managing the adjustment of and change to functions and controls for the building automation systems; Report, monitor, respond, document, notify, alert and directly dispatch appropriate repair, service, and supervisory parties for all system alarms to include, but not limited to: fire alarm and protection systems, emergency line, utility, medical gas, water detection, and building systems; respond to all other emergencies and make proper notifications as per policies and procedures; document issues in BOC logbook and reports, create work orders as necessary, distribute information as required; serve as Facilities Department customer service representative.
Associates degree or equivalent knowledge with 2-3 years effective maintenance/operations (i.e. electrical, mechanical or technical) experience required
Familiarity with building systems, building trades, HVAC systems, mechanical, electrical and plumbing (MEP) systems, repairs and maintenance required
KNOWLEDGE, SKILLS, & ABILITIES:Â
Excellent customer service skills required
Must have excellent written and oral communication skills
Experience with building automation systems is highly desirable
Computer and systems application software experience along with basic word processing skills are preferred
Experience in a customer service capacity is highly desirable
Able to stand occasionally; walk occasionally; sit occasionally
Able to lift/carry 0-35 lbs occasionally
Able to climb occasionally; reach constantly
Able to use hands for simple/firm grasping constantly
*Appended to this job description is the Work Task Analysis that further describes the physical requirements appropriate for this role.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email email@example.com or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.
At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.