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Northeast Georgia Health System
Gainesville, Georgia
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University of Maryland Medical System
Columbia, Maryland
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Principal Service Designer
JOB SUMMARYA Principal Service Designer plays a lead role in shaping BSWH strategic initiatives through a customer's lens - responsible for choreographing processes, technologies, and interactions, driving the delivery of holistic human-centered services for our patients and their families. We are building a versatile team of designers with complementary strengths in system thinking, simplifying complexity, and facilitating collaborative creativity. In this role, the Service Designer 3 will collaborate cross-functionally with research, product design, content design, engineering, analytics, product managers, and CX leadership, helping to uncover strategic and tactical opportunities, influence stakeholders through strong visual and verbal storyt
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