DescriptionThis position focuses on secure messaging, collaboration, authentication, identity management, and mobility solutions. Key responsibilities include discovering, building, implementing, and supporting enterprise messaging and email security solutions. Operational tasks involve completing service requests, handling incident tickets, performing system maintenance, applying patches, configuring systems, creating and adhering to standard operating procedures, staff training, and documentation. Participation in a 24/7 on-call rotation for after-hours support is required.Messaging Responsibilities: