Job DescriptionGeneral SummaryResponsible for gathering, understanding and analyzing user requirements to develop new and/or modify existing business applications which create significant business value in a dynamic healthcare environment. Partner with the ITSM Service Operations Team, UMMS IT, and business entities to ensure highly effective and consistent use of the ServiceNow Platform. Work is performed under limited supervision. Direct report to the Manager Information Technology.Principal Responsibilities and TasksThe following statements are intended to describe the general nature and level of work being performed by individuals assigned t