1. Troubleshoot and address network performance issues including LAN/WAN, SD-WAN and Wifi for 15 locations.
2. Help manage and maintain Vail Health?s Active Directory.
3. Help manage and support the PBX and Call Manager systems.
4. Act as escalation point for other IT staff to help resolve computer and network issues.
5. Conduct scheduled maintenance and enhancements to the network platform.
6. Create and maintain network support documentation.
7. Provide 24 x 7 production support on a rotating basis.
8. Provide onsite support when needed. Approximately 20% of schedule.
9. Role models the principles of a Just Culture.
10. Perform other duties as assigned. Must be HIPAA compliant.

• 5 years of related experience required.
• Healthcare experience preferred.
• Experience with Cisco ACI, Stealthwatch, ISE and WLC?s preferred.
• Experience with Solarwinds and Rapid7 preferred.
• Experience with Vcenter, VMWare, VDI and Group Policy preferred.
• Experience with MS Azure and Cloud migration strategies preferred. Experience with data back up and recovery strategies preferred.

• N/A

• Microsoft and Cisco certifications preferred.

• Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Must have aptitude for understanding computer software and hardware. Must have the ability to instruct and teach others in software-related topics.

• N/A

Benefits at Vail Health (Full Time) Include:

• Competitive Wages & Family Benefits:
  • Competitive wages
  • Parental leave (4 weeks paid)
  • Housing programs
  • Childcare reimbursement 
• Comprehensive Health Benefits: 
  • Medical
  • Dental 
  • Vision
• Educational Programs: 
  • Tuition Assistance 
  • Existing Student Loan Repayment
  • Specialty Certification Reimbursement
  • Annual Supplemental Educational Funds
• Paid Time Off:
  • Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
  • 403(b) Retirement plan with immediate matching 
  • Life insurance
  • Short and long-term disability
• Recreation Benefits, Wellness & More:
  • Up to $1,000 annual wellbeing reimbursement
  • Recreation discounts
  • Pet insurance

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About Vail Health

Vail Health, formerly Vail Valley Medical Center, is a nonprofit community health care system serving patients and guests from around the world. Locally operated and governed by a volunteer board of directors, Vail Health includes a 56-bed hospital, accredited by the Joint Commission. Our 24/7 emergency department in Vail is a Level III Trauma Center with a nearby helipad for necessary medical transports. Vail Health provides a wide array of services and access points including Beaver Creek Medical Center, urgent care clinics in Avon and Gypsum, our Edwards medical campus, Eagle Healthcare Center and a multispecialty clinic in Frisco. Howard Head Sports Medicine offers physical therapy services at 10 locations and works closely with our internationally renowned orthopaedic partners at The Steadman Clinic and Vail-Summit Orthopaedics. In addition, Vail Health's Shaw Cancer Center and Sonnenalp Breast Center are the region’s only fully accredited cancer treatment center and comprehensive breast center. The Vail Clinic, which was founded in 1965, officially became “Vail Valley Medical Center” in 1980, its first year as a full-service hospital. At that time, we had one primary locatio...n and 25 physicians. Today, Vail Health has locations in nine towns, nearly 1,000 employees, 260 physician partners and 85 volunteers. Vail Health is an equal-opportunity employer. The hospital is handicap accessible and adheres to the Americans with Disabilities Act. Smoking is prohibited in our facilities. This includes e-cigarettes.

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