Principal Contact Center Engineer in Los Angeles, CA for UCLA

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Principal Contact Center Engineer

Description The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health’s Enterprise Contact Center, including the design, planning, assessment, and implementation of Cisco Packaged Contact Center Enterprise (PCCE) systems and integration with other voice technologies and communication services. This is a senior level role, specializing in network voice technology implementations as well as tro

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