Houston, Texas
Raleigh, North Carolina
Posted: 30-Mar-23
Location: Altamonte Springs, Florida
Salary: Unpaid
Categories:
Internal Number: 23009596
Description
AdventHealth Information Technology
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Career Development
- Whole Person Wellbeing Resources
- Award-winning IT Department
Our promise to you:
Joining AdventHealth is about being part of something bigger. Itâ™s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-Time
The role youâ™ll contribute:
The Senior Systems Engineer designs, installs, configures, implements, and supports all aspects of the software environment and/or manages and provides technical guidance and oversight for all aspects of the software process, acting as a point of escalation and technical expert. Mentors team members. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
The value youâ™ll bring to the team:
- Provides team guidance and oversight. Leads team members in complex problem analysis and issue resolution. Provides technical guidance and oversight. Mentors team members on best practices, standards, and technology. Recommends improvements to processes and technology that improve the effectiveness of the team and the infrastructure.
- Performs monitoring, alerting, reporting, and trending. Monitors and assists with the proactive identification and resolution of problems. Assists with the collection of data and establishing facts in order to determine the cause of these problems.
- Performs preventative maintenance while providing maximum availability. This includes patching, updates, and/or configuration changes.
- Participates in the change control process, as required.
- Performs advanced troubleshooting and issue resolution.
- Performs capacity management and budgeting.
- Performs warranty tracking and maintenance.
- Ensures the required tasks associated with Business Continuity and/or Disaster Recovery are completed in a timely and thorough manner.
- Maintains documentation
The expertise and experiences youâ™ll need to succeed:
Education and Experience Required:
- Bachelorâ™s degree in Computer Science, Information Technology, or related field, OR equivalent years of experience in system administration/system engineering
- Five years of systems engineering experience in a work environment
- Experience supporting a complex environment, with multiple locations and rapidly changing operational and technology changes
- Experience comprehending technical manuals and instructions
- Experience writing technical specifications and creating designs
- Experience mentoring and training team member
Knowledge and Skills Required:
- Analytical skills
- Ability to provide guidance and oversight to team
- Experience with SQL, Citrix, Networking preferred
- Experience supporting Radiation Oncology, Healthcare Technology, or related field preferred
- Experience with SQL Server, PowerBI, Data Analytics preferred
- Experience with medical imaging (PACS) preferred
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.