Summary:

The Business Operations Engineer II will facilitate and coordinate efforts to ensure Performance Excellence programs are developed and managed using a data driven focus which sets priorities for improvements aligned to ongoing strategic imperatives. The Business Operations Engineer II role is at the center of critical efforts to continuously evolve the organization and make impactful changes. This is a hands-on role, diving deep to understand the current situation and processes utilizing critical thinking to understand root causes, recommend changes and new designs. This position deals with highly sensitive and confidential information and interacts with internal and external customers at all levels throughout the organization.

Responsibilities:

• Develops trusting and positive relationships with all customers, associates, leaders, physicians, patients, vendors, and visitors
• Identifies actionable insights, suggests recommendations, and communicates results to cross-functional teams
• Leads teams, work groups, projects, and activities designed to improve operational performance and processes
• Manages own projects as assigned by department leadership team, with responsibility for meeting deadlines
• Provides performance excellence and project management tools for initiatives and identifies opportunities for improvement
• Prepares documents, diagrams, and presentations to illustrate findings. Presents to all levels of associates and leadership as well as external audiences
• Conducts data analysis as needed for assigned projects
• Research opportunities for performance excellence, maintains plans, and leads teams in achieving performance excellence
• Coordinates with project managers, business and industrial engineers and various other teams to identify potential for improvement
• Participates in special projects and performs other job duties as assigned

Requirements:

Education/Skills

• Master?s Degree in Business/Healthcare Administration or other healthcare-related advanced degree
• Proficient in Microsoft Office Suite Tools: Excel, Word, PowerPoint, Visio, Project, and Outlook
• Familiarity with Lean and Six Sigma
• Ability to work full-time in a hospital, clinic, or office environment
• Ability to work with all levels of associates across the organization
• Exceptional teaching, speaking and interpersonal communication skills

Experience

• Minimum 3 years of professional experience
  • Preferred experience in a healthcare setting

Licenses, Registrations, or Certifications·

• Lean Green Belt, Six Sigma Green Belt, or Lean-Six Sigma Green Belt preferred

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time

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About CHRISTUS Health

CHRISTUS Health is an international faith-based, not-for-profit health care system based in Irving, Texas, with more than 60 hospitals in Texas, Louisiana, New Mexico, Chile, Colombia and Mexico. CHRISTUS Health is made up of 50,000 Associates providing compassionate and individualized care at more than 600 centers, including community hospitals, clinics, long-term care facilities and health ministries. Sponsored by the Sisters of Charity of the Incarnate Word of Houston, Sisters of Charity of the Incarnate Word of San Antonio and the Sisters of the Holy Family of Nazareth, our mission is to extend the healing ministry of Jesus Christ to every individual we serve.

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